BUSINESS REPUTATION MANAGEMENT
What is Business Reputation Management?
Business reputation management is the process of managing and monitoring your company’s online presence.
Your business reputation is fundamental to your growth and survival; therefore actively managing your business reputation is essential. A positive reputation can be your greatest asset.
The impact of reviews alone is huge:
- 85% of consumers trust online reviews as much as personal recommendations.
- 93% of people say that online reviews impact their buying decisions.
- Positive reviews make 73% of consumers trust a business more.
- 90% of people admit to reading online reviews before visiting a business.